We hope that every purchase made on meet your expectations. If you are not satisfied, you may exchange or return the merchandise for a full refund, up to 7 days after purchase. If you are returning a gift, you will receive a store merchandise credit.

RISK-FREE SIZING! In the case of an exchange, shipping for the new item will be FREE OF CHARGE.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Items must be returned unworn, unwashed, undamaged, unused, unaltered, and with all New Street Order and designer tags still attached. All returns are subject to evaluation by New Street Order. 

       Shoes: Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe           
       boxes are an important part of the product presentation and must be returned undamaged,   
       along with the shoes.

To return your product, you should mail your product to: 5302 Willkinson Ave. #4, Valley Village, California, US, 91607 

Shipping and Handling charges are not refundable. Please allow 7-10 business days for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your original form of payment. You will be responsible for paying for your own shipping costs for returning your item.